Highlow - Trade actions stuck in open state – Incident details

All systems operational

Trade actions stuck in open state

Resolved
Partial outage
Started about 1 year agoLasted about 1 hour

Affected

Trading

Major outage from 7:50 AM to 8:30 AM, Under maintenance from 8:30 AM to 8:47 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    We are working on closing the affected trade actions

  • Identified
    Identified

    Our third party partner has identified the problem and are working to resolve the problem.

  • Investigating
    Investigating

    Trade actions that should have closed are stuck in the open state and were not closed successfully.

    We are actively investigating the issue and working to resolve the problem.